3 Great Support Packages

“ We put our IT support out to tender to five companies. The main reason we chose Systems Analysis Design and Support was because they came back with a clear future strategy, including when to upgrade and details of software. Their comprehensive response gave us confidence”.

“We re-tendered our IT and they changed to suit our requirements”

 

Whatever the size or scale of your IT system, you can rely on us to develop and deliver an effective support solution that meets your business needs. Below is a snap shot of our standard packages however we pride ourselves on flexibility, we would be more than happy to come and discuss your requirements should the following be unsuitable.

 

Features	Essential	Premier	Premier Plus
Free full systems audit, report and recommendations
Unlimited Telephone support
Unlimited Remote Support
Unlimited remote consultancy
Call out response	8 Hours	4 Hours	4 Hours
PSM Server Monitoring
Included on site support hours		10 hours	Unlimited
Sage Install & Year Ends	T & M	Remote Support	On-site or remotely

 

For more information on these packages;