Support Packages - Premier
- Free full systems audit,
report and recommendations - Unlimited Telephone support
- Unlimited Remote Support
- Unlimited remote consultancy
- 4 Hr Call out response
- PSM Server
Monitoring
- 10 hrs on site support hours included
“We give them a call if there are any faults. Their IT support is absolutely brilliant, either on the phone or remotely or they are quick to come over to work”
Premier Systems Support Takes our Essential package and adds our PSM™ Server Monitoring service to ensure your critical systems are available at all times, allows up to 10 hours of on-site support to be used per annum for problem solving where remote support cannot be used and offers a 4 hour on site response where necessary.
If you require all on-site hours included try our fully inclusive ‘Premier Plus’ package.
please note : installation of new hardware and software is not included in any support contract currently offered – these costs will generally be quoted separately.
Support Packages Comparison Chart 
Why not review our Premier + package to see whether it is better suited to your requirements
